#businesssuccessstories – Page 8

Satinder Malhotra: Turning Ideas into Work of Art

Ms. Satinder Malhotra | Founder & CEO | Signature Interior Designs

Satinder Malhotra is the CEO and the Founder of Signature Interior Designs, which is based in Dehradun, Uttarakhand, India. Her passion for interiors encouraged her to pursue her dreams to work as an Interior Designer. Upcoming and super talented Interior Designer, Satinder Malhotra has been making a name for herself within interior designing. She believes the best designers are those who design with empathy; the ones who work hard to understand their client and the project.

She is truly passionate about creating unique projects that pertain to the client’s personalities, dreams, and visions. Signature Interior Designs is an interior design and consulting firm best known for producing professional designs for Commercial Interiors, Residential Interiors, Corporate Office Interiors, Health care Interiors, and Hospitality Interiors.

Let’s find out more about what Ms. Satinder Malhotra has to say about Signature Interior Designs and its journey to success in the interview with Insights Success top business magazines mentioned below. Here are the highlights of the interview:

What inspires you to wake up every day and keep making a difference in the respective industry you are catering to?

As an interior designer, I hear this question often. It’s one I love to answer because I’m continually absorbing new information to guide my aesthetic. Though I can find inspiration almost anywhere, the designers and architects and their distinctive styles have influenced my design aesthetic. I find inspiration from both architecture and nature while walking around the city, browsing through design blogs & magazines, and brainstorming with coworkers.

Travel exposes you to new cultures, people, and experiences. By immersing yourself in an area that’s far from home, you break out of your comfort zone and open your eyes to new possibilities in your creative projects. Another place is outdoors on nature hikes; I do a lot of research to see what’s new on the market and, to be honest. Social media, of course, is the source of much inspiration for designers and others through sites like Instagram, Pinterest, Facebook, and others. Pinterest is a daily source for me especially during the research period of a project where you can find incredibly unique design, illustration, photography, and references. Instagram is also a great source for design inspiration.

As the CEO of your company, what challenges have you faced while establishing and running the business?

Managing costs is one of the most difficult tasks for any company. The most difficult task for most interior design companies is keeping track of material costs. If a project takes longer than expected or if a client changes their mind halfway through, labour costs may quickly escalate out of control. Interior design companies also face cash-flow issues in addition to cost management. For this reason, many interior designers need deposits before beginning work: They need the funds to buy materials and pay staff to complete the project.

The most difficult aspect of the project is locating the necessary materials, furnishings, and accessories. Finding unique goods that suit well in their client’s design project is a difficult task.

Sometimes clients aren’t too sure about what they want the finished product to look like. As interior designers, it’s our job to help guide them through the creative process. Creating a mood board also really helps to communicate your interpretation of what the client is asking for visually. Managing your clients’ standards is an important aspect of interior design, and it’s never simple.

Brief us about the mission, vision, and core values, services, and achievements of your company.

Our vision

Our vision is to build an interior design company that will be known to execute top-notch designs and projects and to become the number one choice of real estate agencies and other stakeholders in the industry. We want to build an interior design company that can favorably compete with other leading brands in the industry.

Our mission

Our mission is to positively influence the lives of all customers with whom we have the pleasure of working and leave a lasting impression on their minds and imagination. Our main focus is:

Creation of unique and innovative design products that are responsive to each client’s vision and budgetary needs.
Providing our clients with design services that reflect the latest developments in the construction and building industry.
Prompt and timely delivery of consistently high-quality products and services.
Work within an environment based on interpersonal relationships between clients, our professionals, colleagues, community, and environment.

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Prachi Chopade: A Staunch CEO focused on Delivering Excellent Hair and Beauty Services

Prachi Chopade | CEO | Apple Hair & Beauty Services Pvt. Ltd.

The success of any organization depends on dedicated CEOs, who spearhead their company confidently. These CEOs lead by example and are driven by the zeal to make a difference through their dedicated endeavours. They take on every challenge as opportunity to transform their dreams into reality. Such inspiring CEOs are quick thinkers, passionate, and goal driven. They always come up with innovative strategies and lead their team to growth and prosperity.

“Continuous learning and improving our skills help us in achieving our goals”

One such industrious and astute personality is Prachi Chopade, the CEO of Apple Hair & Beauty Services Pvt. Ltd. She believes in making a difference in the world and helping people in realizing their dreams and accomplishing their goals. In an interview with business journal Insights Success, Ms. Prachi shares about her journey, challenges, achievements, and future goals. Below are the highlights of the interview between Ms. Prachi and Insights Success.

1. Describe your professional journey as an inspiring CEO.

My journey has been a roller coaster since it started, and I think that’s what has helped me to learn and execute the right things and to also achieve the trust of the directors and the team in the organisation to have achieved this post. After my professional qualification, despite being into family business of salons, I was made to start as an assistant in the salon. From there, there was no looking back.

Working and acting as a salon manager to a technical person then a trainer my journey went on and on. Later, I was chosen to be the managing director and my roles were more into developing operations and sales. I was promoted as a CEO after a span of 10 years and trust me being the CEO of an organization is not an easy job. But being called upon as one of the inspirational CEOs to be mentioned is an absolute honour.

2. Who inspires you to wake up every day and keep making a difference in the respective industry you are catering to?

I think continuous innovation and learning through the failures is what I have experienced so far. Amongst 3 siblings, I feel blessed that I got an opportunity to carry the legacy ahead, but it was never my dream to someday be a CEO or not, but I guess my dedication, passion, honest efforts and understanding and catering the minor details of this business, made my Mother and the company trust me and to reward me with this position.

3. As the CEO of your company, what challenges have you faced while establishing and running the business?

The difficult part of the job is the journey that I came across to be a CEO.

Through ups and downs, I have experienced throughout this journey of 10 years that it takes so much patience and appropriate team members to successfully run an organisation.

I think majority Of the CEOs and many others face a hell of a lot of challenge and rose to the occasion to meet it. For me as well, at times there were high risks but I knew that the high reward was worth it. Making a difference in the world whether it is in the company or developing an amazing venture and helping people grow alongside is what has kept me motivated to take up this position and I try my 200% to justify the same each day.

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Jai Mulani: Passion is the Key to Success

Pandemic has changed the business dimensions completely for every company. To rise above this adversity has become everyone’s agenda. This unprecedented challenge has placed mankind in a difficult situation. The very survival of human beings has become quite hectic. The same goes for businesses all over the globe. Many of the enterprises are being shut down, due to the losses and the misfortune of inoperability that has been struck like a thunder called Covid-19. Businesses are in need to adapt to the dynamic changes presented by the ongoing pandemic. Even with the vaccine mobilized, the after-effects of the pandemic have not completely left the global business paradigm.

Tackling these challenges head-on is a business leader Jai Mulani, the CEO of IBT. The company has always planned and spoke about digital transformation, but this situation accelerated it. It had to change / remove / add many strategies throughout this time and continue and still grow during these times.

“If you are able to move through the zones of survival, growth, sustenance, and crisis multiple times while retaining your people and growing your business – you are a leader”

In an interview with Insights Success business solutions magazine, Mr. Jai Mulani shares about his journey, challenges, achievements, and future goals.

Jai allowed all employees to work from home with same level of support, KPIs and SLAs delivered to all customers. To support customers, he also offered free support for a month up to three months for customers who were financially impacted hard by pandemic.

It was 2009, when Jai started his company with not much money in his bank account. The recession was at its peak when he started IBT and every month was a challenge till end of 2010 when he and his team moved out of survival mode and later it moved towards their growth trajectory. “My ambitions and my dreams are the source of my inspiration to work and raise the bar every day,” says Jai.

Jai’s business was bootstrapped and he did not go for any loan or raising funds from VCs. Due to this, he had to face the two most challenging aspects of the business he is involved in, namely:

People: As the company was small, policies and procedures, office infrastructure and employment benefits were also less because of which retaining people that time was very difficult. Every employee wants to work for established business where they are more secured, processes are in place and their profile is more structured. Because IBT was small company in 2009 – 2010, it was difficult for Jai to retain talent. But he did his best to materialize his vision and explained it to people. “Today we still have some of people with us on board who joined during those times,” states Jai.
Fund Management: It was very challenging to rotate funds and survive those difficult times when Jai did not have much cash in the bank account. During 2009 recession hit hard to every company so all large or medium business who survived recession wanted credit terms with lowered So, it was real challenging to evaluate projects and forecasting of payment cycle. But he was successful to manage and survive those times.

Dynamics of IBT

IBT is one of the largest Technology and Outsourcing Company in the Middle East. “We offer end-to-end Technology and Process Outsourcing Solutions to medium to large enterprises,” describes Jai. IBT has adopted very diversified and flexible culture to work with all its employees, customers, and stake holders. IBT has great potential to grow and become a global company. Jai envisions that happening in next 8 years from now. It is one of the fastest growing companies in the UAE with having more than 200 qualified professionals.

“We strive to build long-term relationships based on mutual trust resulting from meeting customer expectations,” says the team of IBT. The company facilitates its services over 1000 enterprise clients to outperform the competition. Having a digital genesis, the company works with agile and synergetic approach to devising customized solutions across the digital value chain. “Our broad expertise in technology and outsourcing makes your business more profitable and productive,” tells Jai. “Whether you need to drive your business more efficiently or expedite revenue growth, we can get you there,” adds the team of IBT.

IBT empowers global enterprises to facilitate a twin mandate:

To make their existing operations productive as well as cost-effective.
To fund innovation by unleashing new potential products across their organizations.

IBT is uniquely suited and qualified because of its intelligence to assist its clients in meeting both of the above-mentioned challenges. Jai helps them in intensifying productivity by ensuring that essential business functions work in a cheaper, better, and speedy manner. “Our capability to conceptualize, engineer, and implement new and expanded capacities allows clients to remodel legacy models to take their business to the next level,” concludes Jai and his team at IBT.

“Our vision is to change from one of the largest companies in Technology and Outsourcing space to the best company in that sector”

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Inspiring CEOs 2021 Edition-2 May 2021

The Synthesis of Leadership and Technology

“Management is doing things right; leadership is doing the right things” – Peter F Drucker

Leadership is all about executing the right plans at the right time. Efficient leaders should motivate their employees to give their very best, resolve their differences, and work together as a cohesive unit towards achieving the organizational goals. It is very important to create a work environment wherein employees feel empowered to perform their designated tasks in an efficient manner.

However, with the passage of time, leadership styles and strategies have gradually evolved. Companies now emphasize on leading through delegation, recognition, and encouragement. Rapidly transforming technologies have greatly impacted every aspect of business. Advanced technology is overcoming every boundary and is touching our lives in many different ways. No matter how big or small a company, technology has become an indispensible component for its growth.

Technology has not only empowered employees and provided them with flexibility and comfort, but has also provided leaders with the ability to manage things from a distance. Nowadays, with the help of internet and various other advanced software and machinery, employers can keep a track of very activity of the employees in real-time and ensure that the assigned tasks are completed without any errors or delays.

Moreover, owing to modern technology, managers can intimate the employees about any change in tasks from any place and at any time. This has introduced a positive change in the way leaders and managers communicate and deal with other employees.

With cutting-edge technology, business leaders can also maintain social media presence and stay in the corporate limelight. Hence, it can be said that technology has reproduced a new leadership style that helps in empowering and inspiring people to take on new challenges and explore better opportunities using the best of technology.

In order to make a lasting impact as a leader, it is of utmost importance to embrace technology. Managers can use the latest technology tools to lead employees with ease and to achieve organizational goals with efficiency.

Technology provides substantial benefits to leaders and entrepreneurs; however, it is essential to use the right technology, at the right time, and in the right ways to reap long-lasting advantages. Business leaders should use technology judiciously to reduce the need for human effort. It is very important to keep in mind that technology is a tool to improve human involvement and performance and not a replacement to human labor and efforts. Technology should help in enhancing leadership practices and should be used in such a way that it helps leaders to take the right decision and manage people efficiently.

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India’s Most Recommended Psychotherapy Treatment Providers 2021 June 2021

Evolution of Psychotherapy in India

Until recently, mental health issues were considered as a taboo in India. Even depression – the most common mental ailment, which in turn leads to other ailments, was not considered as an ailment in the first place.

The Indian psychotherapy sector has travelled a long, arduous path to establish itself as an important component of human health and the medical field. From labelling psychologically disturbed persons as mad and writing off the possibility of any treatment or therapy to voluntarily seeking psychotherapy, the Indian society too has travelled a long way.

Psychotherapy initially was not recognised as a treatment for psychological or psychiatric problems in India.

By and large people are now recognising and accepting psychological issues and are open to therapy. The past two decades saw an increase in awareness among people about mental health and the need to address them through professional help. A country that believed in a pill as the cure to any ailment gradually began embracing counselling to cure mental health issues. Educational institutions and corporate companies have counsellors for students and employees, respectively. Individuals seek professional help for any small to major mental disturbance. Today, the focus is on overall well-being.

Globalisation has changed the perception of people towards mental illness. People are seeking therapeutic help to deal with their emotional issues. Changing lifestyles and modernisation inflated emotional health issues and counselling seemed to be the only solution to such problems. Marital strain, parent-child relationship, emotional trauma due to a chronic or serious illness or a mishap, childhood trauma, substance abuse, stress of students to perform academically and many such issues lead to depression and consequently the need for counselling. The Covid-19 pandemic saw a surge in the emotional trauma among people. Many turned to counselling.

The profession is very challenging and demands lot of patience. Psychotherapists work with the patient to eliminate symptoms or reduce symptoms of mental illness and work towards the overall wellbeing of the patient. A psychotherapist needs in-depth training to use various intervention techniques and therapy includes several sessions with the patient, wherein the counselling is done.

The Indian psychotherapy sector has come a long way. Yet, a lot needs to be accomplished. Few psychotherapy treatment providers have been successful in changing mindsets through their effective therapies and have changed the way Indians looked at mental health and its cure.

As a toast to their efforts and success, we at Insights Success have featured them in our latest edition – India’sMost Recommended Psychotherapy Treatment Providers 2021.

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AMRI Hospital- Eminent Healthcare Provider Ingrained with Trust

Mr. Rupak Barua – Group CEO and Director, AMRI Hospitals

Today, psychotherapy has been identiﬁed as a procedure that not only treats behavioral patterns but also eases patients who are suﬀering from cancer and neurological problems. It is now gradually growing as a distinct sphere in treating patients with a variety of verbal and psychological techniques. Combined with medications, this strategy is utilized by professionals to constitute a healthy lifestyle with regular exercise, required nutrients, and adequate sleep.

It has been found that with psychotherapy, over 75 percent of people have improved their lifestyle and recovered perfectly from their disability, medical, and other behavioural conditions. Several healthcare professionals have linked this approach with their treatment methods to favourably change the working pattern of their patient’s brain and body.

Collaborating with diﬀerent healthcare experts to design components with functional outcomes, these therapists perform multiple treatment settings to treat patients during every stage of their diagnosis.

AMRI Hospitals – a prominent healthcare facility specialized in treating cardiovascular disease, cancer, congenital disorders, neurological problems, and other gastroenterological issues is among the renowned providers with strong roots in medical practice since 1996.

Mr. Rupak Barua – Group CEO and Director, instituted AMRI Hospitals in the eastern region of India, which currently serves patients aided by more than 1200 doctors. His decades of dedication and determination in the medical sector have shaped CMRI (Calcutta Medical Research Institute) into a reliable and ardent corporate healthcare service. Along with his proﬁcient planning with eﬀective strategies, he catered to various reputed hospitals and skilfully carved a place for himself in the healthcare industry.

Following are the highlights from the interview with Insights Success Business Magazine on how the trusted healthcare provider is equipping their patients with valued and high-quality service.

Kindly brief us about the hospital and its initial journey

AMRI Hospitals is one of the leading private healthcare providers of Eastern India, with four super specialty hospitals at Dhakuria, Mukundapur, and Salt Lake, in Kolkata, and at Bhubaneswar, Odisha, along with a state-of- the-art day-care centre on Southern Avenue, Kolkata. The Group serves around 3.5 lakh patients annually, conducting more than 15,000 successful surgeries, backed by a roster of 1,200+ doctors and a well-trained force of nursing & paramedical staﬀ, across more than 1,000 beds.

2. Brief us about the Founder/CEO

Group CEO, Mr. Rupak Barua, a veteran in Eastern India’s healthcare sector, took up the reins of the Group in 2014. Having a post-graduate degree in marketing, he also successfully pursued MDPs from IIM Ahmedabad and IIM- Calcutta. He is the Co-Chairman, Healthcare Sub Committee of CII (Eastern Regions), and a National Industry Expert in CII’s National Skills Council, besides being an active member of the Indian Chamber of Commerce (ICC) and several other industries and social bodies.

Brief us about the services that the hospital oﬀers. AMRI Hospitals, through its four multi-specialty tertiary hospitals, provides a range of super speciality services in cardiology, oncology, neurology, gastroenterology, orthopaedics, besides oﬀering several specialized clinics for targeted treatments in ENT, spine, reconstructive surgery, laser surgery, etc.
What are the unique propositions that the centre oﬀers giving it an edge over competitors?

The focus of AMRI Hospitals has always been on providing the best treatment protocols to patients, backed by advanced technology, which ensures quality medical outcomes. The hospital group boasts of some of the best physicians and surgeons, trained at the best medical schools from across the world, who continue to upgrade their skills and technical knowledge in a bid to strive for the stated goal of quality and aﬀordable treatment.

Wings Within: Unleashing the Hidden Potential

Dr. Padam Kanwar Bhati, the Founder and Managing Director

Mental health has become as much important as physical health. People and institutions are focusing on this issue at an early stage to create more awareness in the community and break the stigma.

Accepting that one has a mental illness and is at increased risk of relapse is an important first step for relapse prevention. Recognition is acknowledged to be an important step in developing effective illness management strategies and working effectively with mental health services and complying with medications and treatments.

There are many organizations which are paying serious attention towards mental health and well-being. These companies are counselling people and educating them about self-knowledge, emotional acceptance, and much more. One such noteworthy organization which offers excellent mental wellness facilities is Wings Within. Situated at Bengaluru, Karnataka, the company provides services that would foster optimal mental health and well-being of individuals.

Wings Within believes that fast economic and technological advancement has transformed the nature of society’s operation and its member’s mental wellbeing.

The organization focuses on addressing the mental health of the members of the society, by effectively utilizing authentic and empirical services, to facilitate the holistic development of individuals and promote their better quality of life.

It is an ISO 9001:2015 certified organization and a member of the World Federation of Mental Health (founded in 1948).

Wings Within focuses on identifying the dormant power within the individual and facilitates their development so that they grow wings to fly high.

The company focuses on harnessing the power within the individual, while enabling them to reach their fullest potential to be the best version of themselves. It is driven to equip people to handle their emotions effectively while facing life’s challenges.

Wings Within works towards fostering strong interpersonal relationships and developing resilience to recover from life’s setbacks faster, by unleashing and tapping their fullest potential.

In the given below Interview with Insights Success business magazines india with Dr. Padam Kanwar Bhati.

Future Perspective

Discussing about the future, team Wings Within states that it wants to be the world’s best mental health service provider by offering an excellent user experience through state-of-the-art technology and innovation.

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Bangalore Baptist Hospital- A Hospital Serving Diverse Needs of Patients

Dr. Naveen Thomas is the current Director CEO of Bangalore Baptist Hospital

Hospitals comes under service-oriented industry with lot of dependency on manpower. Attrition is one of the key challenges faced in the industry. With inflation and rising costs, it is difficult to ensure financial viability. Patient safety is the crux of patient care. Reducing the risk of infection, as well as other potential risks is crucial in ensuring a high quality of care and maintaining the organization’s reputation. Noncompliance with regulatory standards can lead to a disruption in operations, poor quality of care, safety issues, and substantial fines.

Addressing these issues head on and providing dynamic healthcare services is one such institution, Bangalore Baptist Hospital (BBH). In the given below Interview with top business magazines Insights Success, let us figure out how it is contributing to the ever-increasing needs of the Indian healthcare system:

Kindly brief us about the hospital and its initial journey.

Bangalore Baptist Hospital (BBH) is a not-for-profit institution with a strong vision to serve all people without discrimination of caste, colour, or creed in the spirit of Jesus Christ. BBH started as an 80-bed hospital in the year 1973 and is currently a 340-bed multispecialty hospital serving all socio-economic strata of the society and is one of the institutions leading the way in healthcare quality in the country. It initially started operations with an outpatient clinic in a makeshift building, for rural Bengaluru in 1973.

We are currently serving around 1400 outpatients on a daily basis and our inpatient numbers have averaged at 75% occupancy over the last six months. We perform 275 deliveries and around 500 surgeries on a monthly basis.

Brief us about the Founder/CEO.

Dr. Naveen Thomas is the current Director/CEO of BBH. It was started by Southern Baptist Convention of US and in 1989 it was handed over to CMC (Christian Medical College), Vellore.

The Tripartite Agreement between Christian Medical College, Vellore, International Mission Board and Bangalore Baptist Hospital (BBH) was made with an objective of retaining the viability of BBH and assisting the hospital towards independence even while maintaining the hospital’s identity and autonomy.

Dr. PT Sunderam- India’s First Married Couple’s Relationship Expert Mentor

Dr. P T Sunderam, PTS passionately as its Managing Director and the Chief Mentor

Our world will never be the same again after Covid-19. There are many challenges in society like working from home, temporary unemployment, lack of physical contacts of family and friends, and the physical and mental health boundaries redrawn by the WHO board in Jan 2021 to safeguard humanity. Amid all these difficult situations, the mental health care sector needs to be given high priority to help integrate the personal life, family life, and social life in society by carrying out different phases of health care programmes.

There are two types of entrepreneurs in the healthcare industry, one who comes to improve the existing business and whose focus is mainly on the growth of the business. The 2nd type is an entrepreneur who is born out of pain in life and focuses more on the customer first and the business next. The success of mental healthcare requires the 2nd type of entrepreneurs. To successfully achieve the above services, caring and nurturing are the fundamental capabilities required for providing mental healthcare.

One such entrepreneur who is catering to the individual needs of the mental healthcare patients empathetically is Dr P T Sunderam, who is leading his company PTS passionately as its Managing Director and the Chief Mentor. He is one of the prominent relationships psychologists, Mind Programmer and the first married couple’s relationship expert mentor in India. He has been practising in this field as a mentor for the last twenty years. In an area where no one was exclusively catering to the needs of the marriage counseling sector in India, Dr Sunderam dedicated himself in helping couples to strengthen their marital life and enhance their relationship with each other on a core level.

Dr Sunderam has developed a unique system and stabilized the process. He first listens to his couple individually and then analyses his findings based on their first meeting. After analysis, he asks the couple to mail him separately what they expect from the mentoring session, which helps him identify the intensity of commitment of the couple for doing homework at every session to get the desired results. This process has not only helped him to weed out the halfhearted couples but also helped countless couples who were serious about improving their relationship results.

Dr Sunderam leverages his expertise in advanced subjects on mind programming from the psychology schools of Australia, Canada, and the USA. He has been felicitated in 13 psychiatric conferences and he has also taught various doctors and psychologists in India as well. Through consistent struggles and striving, Dr Sunderam has paved his way towards success by integrating Quantum Psychology, Silva Mind, and Neuro-Linguistic Programming with Mars-Venus relationship psychology for resolving the young married couples relationship issues of the society.

Since childhood, he faced a lot of challenges that made him the man he is today. He and his mother came back from the verge of attempting suicide when he was nine years old. Going through a lot of family issues, his mother, who was fed up with her in-laws and could no longer take the mental pressure left with Sunderam to end their lives.

As a child, it was difficult for Sunderam to understand the ups and downs of life. But a holy saint saved Sunderam’s life by enlightening him about life. He asked the young Sunderam to introspect a few questions. “Will anything change once you die? Will your mother’s problems go away? If not, then live! You are born on this earth to help countless other mothers who do not have a son like you.” This statement changed the young Sunderam’s outlook on life, and he made a promise of helping the suffering mothers and their child in the best way he can.

Sunderam became India’s first married couples’ relationship expert and mentor applying the mind reprogramming skills as an alternative to counseling session and saved many young mothers from the trap of negative thoughts that once consumed him and his mother’s life.

Dynamics of PTS

Given below is an excerpt from an Interview by business solutions magazine Insights Success with Dr Sunderam, which reveals the stories and struggles that he faced in his long and hard road to success.

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