Hospitals comes under service-oriented industry with lot of dependency on manpower. Attrition is one of the key challenges faced in the industry. With inflation and rising costs, it is difficult to ensure financial viability. Patient safety is the crux of patient care. Reducing the risk of infection, as well as other potential risks is crucial in ensuring a high quality of care and maintaining the organization’s reputation. Noncompliance with regulatory standards can lead to a disruption in operations, poor quality of care, safety issues, and substantial fines.
Addressing these issues head on and providing dynamic healthcare services is one such institution, Bangalore Baptist Hospital (BBH). In the given below Interview with top business magazines Insights Success, let us figure out how it is contributing to the ever-increasing needs of the Indian healthcare system:
- Kindly brief us about the hospital and its initial journey.
Bangalore Baptist Hospital (BBH) is a not-for-profit institution with a strong vision to serve all people without discrimination of caste, colour, or creed in the spirit of Jesus Christ. BBH started as an 80-bed hospital in the year 1973 and is currently a 340-bed multispecialty hospital serving all socio-economic strata of the society and is one of the institutions leading the way in healthcare quality in the country. It initially started operations with an outpatient clinic in a makeshift building, for rural Bengaluru in 1973.
We are currently serving around 1400 outpatients on a daily basis and our inpatient numbers have averaged at 75% occupancy over the last six months. We perform 275 deliveries and around 500 surgeries on a monthly basis.
- Brief us about the Founder/CEO.
Dr. Naveen Thomas is the current Director/CEO of BBH. It was started by Southern Baptist Convention of US and in 1989 it was handed over to CMC (Christian Medical College), Vellore.
The Tripartite Agreement between Christian Medical College, Vellore, International Mission Board and Bangalore Baptist Hospital (BBH) was made with an objective of retaining the viability of BBH and assisting the hospital towards independence even while maintaining the hospital’s identity and autonomy.
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